Retailer Warranty Reevaluation Request

This form is for Serta Simmons Bedding customers who have initiated a warranty claim through an authorized retailer within the contiguous United States and Canada and are unhappy with the resolution, support, or service provided by the retailer.

This form is not to assist with a retail return/refund, or to begin a warranty claim.

   
Most authorized retailers are responsible for servicing their consumer claims. This includes retail specific terms and conditions regarding your warranty claim. The agreements Serta Simmons Bedding has with these retailers restrict our team's ability to override final decisions.

We cannot guarantee a specific outcome. This form is intended for your retailer to be notified of your feedback and to request a re-evaluation.

 

By proceeding with your return, you are stating that you have read and agree to our Privacy Policy. Please view our privacy policy here.

You selected 'No' and that you have not read/understand the reason for this form.

Please contact your retailer directly for additional support with your claim.