Product Information
How do different Tuftandneedle.com mattress options compare? What compares to my old model?
Use this compare page to see our current Tuftandneedle.com mattress options. You'll find additional details on materials, feel, and all the key features that will have you snoozing comfortably soon.
You can also use our Mattress Recommendation Quiz, particularly if you're looking to compare to an old model you may have!
What is the Kin Mattress?
The Kin by Tuft & Needle is an Amazon-exclusive product available for purchase here and backed by T&N's 100-Night Sleep Trial and 10-year limited warranty.
The Kin mattress features the same T&N Adaptive® foam that has long been part of our Tuft & Needle models, just without the graphite and cooling gel. It offers pressure relief, support, and breathability—the essentials for quality sleep made available at an unmatched price. It's also offered in heights ranging from 6" to 12".
I'm hoping to order an Out of Stock product, what should I do?
We're sorry the item you want is currently out of stock!
While our product team will look to replenish stock as soon as possible, the best way to stay informed is to subscribe to emails when prompted by our 'subscribe email' pop-up on our site or the 'Sign In' / create an account button on the top right of the page. This way, you'll be automatically contacted if/when the product is restocked.
We are unable to backorder or reserve any inventory.
Please note that we've had a number of changes over the years, and a number of items are no longer available or have been discontinued. For example:
- Dog beds
- Wood Frame
- Essential Bed Frame & Headboard
- Hemp and silk bedding
These items will not return as a part of our lineup. Most of these items are no longer under warranty, but please reach out if you have any questions.
How do I setup and care for my new mattress? Is there a break-in/off-gassing period? What are the foundation requirements?
Setup
We typically recommend giving the mattress 2-3 hours to air out and expand, but it's technically ready to sleep on right away! Watch this video to see how to unbox and set up your mattress.
Off-gassing & break-in
Just like most new products, freshly packaged foam that has been vacuum sealed can oftentimes have a distinct scent to it. Some may notice it more than others but it is normal and in most cases will dissipate within a few hours. For many sleepers there’s also a 2-week break-in period where the mattress softens and your body adjusts to all the goodness going on around it.
In some cases the mattress dimensions may seem off initially, most of the time it should only take several hours for it to fully expand and reach the proper specifications. In some cases, it may take up to about 5 days to properly fill out.
Foundation requirements
Tuft & Needle mattresses are designed to be compatible with most frames and foundations. The most important factor in finding a frame or foundation for your mattress is even surface support. Platform frames, slatted frames, box springs, bunky boards, and even adjustable frames will work well with our mattress. If you decide to go with a slatted frame, make sure the space between the slats is no more than 5" apart.
For bunk beds or murphy beds: We recommend double-checking the manufacturer's dimension requirements. For example, most bunk bed frames only accommodate mattresses up to 8" thick. If this is the case, we do offer the 8" and 6" Kin mattresses exclusively through Amazon.
If using directly on the floor there are a couple of things to keep in mind:
It's important to keep your mattress dry; never put it on a damp surface. Although we line the bottom of our mattresses with a spacer fabric that allows moisture to escape, it's never a good idea to use directly on an unfinished natural material, such as plywood or natural rug/carpet fibers like this creates the right conditions for mold growth. Instead, stick to finished surfaces, hardwood flooring, or synthetic carpeting.
Also, if you live in a humid climate, we recommend airing out the bottom weekly by propping it up against a wall for a while. This prevents any moisture from being trapped between the bed and floor.
General Care
To start, it's generally recommended to rotate the mattress from head to foot every 6 months or so to ensure an even break-in.
In terms of cleaning, for large spots or spills that have been absorbed deep into the mattress, take 4 or 5 layers of paper towels and apply pressure to the spot on the mattress to absorb as much liquid as possible. You should repeat this as many times as necessary.
If a large amount of odorless liquid has spilled, remove the liquid in the mattress using a hose attachment on a wet/dry vacuum directly on the spot, being careful not to rub the hose into the cover.
For urine or something with an odor, then take distilled white vinegar and dab the spot. After this, cover the spot with a liberal layer of baking soda. This will help absorb all of the vinegar and leave the mattress free of unwanted smells. After waiting 1-2 hours, remove all of the baking soda and remaining liquid with a wet/dry vacuum directly on the spot. This should remove the rest of the remaining liquid.
Our built-in cover isn't designed to be removed (if your mattress has a zipper, it is there solely to apply the cover during the manufacturing process), so to clean your mattress cover, simply spot clean with a mild detergent and cool water-gently dabbing the cover rather than rubbing it (blue Dawn dishwashing detergent diluted with water works great on our mattresses and should remove most stains). For more stubborn spots, it's ok to let this sit for a little while and come back to it.
We recommend making sure the cleaned area is completely dry before placing sheets and blankets back on the mattress.